HANDWORKA END USER TERMS AND CONDITIONS

The Handworka platform (“Platform”) provides you with the opportunity to access quality vocational and technical skill training through structured e-training courses. These terms and conditions (“Terms and Conditions”) govern the use of the Platform, including access to the courses.

By clicking on “I understand and agree” on the account set up page, you agree to these Terms and Conditions.

Handworka owns and operates the Platform and may change these Terms and Conditions at any time without notice to you. 

You agree to check these Terms and Conditions for changes from time to time.

Your continued use of the Platform will be deemed as your acceptance of any changes to these Terms and Conditions.

Accessing the Courses. 

There is a range of e-training courses on the Platform. Each course is broken into modules. Each module may include videos, text transcripts, audio transcripts, offline practical assignment and quiz assessment.

Once you purchase access to a course, you will have access to all the digital materials of the course for as long as it remains published on the platform.

You will be required to study and rehearse the training on your own and at your pace.

To successfully complete a course, you will be required to follow all the instructions and guidelines stipulated by the trainer. 

You will be emailed an automated reminder every week to urge you to complete your course.

If you successfully complete the course and pass the assessment, you will be issued with a certificate of completion in relation to that particular course. 

Information and login details

In order to access a course, you will need to set up an account. This will require you to create a login name and password. You must maintain the security of your login details and you are responsible for all activity that occurs on or through your login details (whether authorised by you or not). 

You must change your password immediately if you believe that your login details have been used without authorisation. Handworka will not be liable in relation to any failure to comply with these obligations.

You agree that all information you provide to Handworka via the Platform (including when setting up an account and afterwards) is current, complete and accurate.

Certificates of Completion

The purpose of each certificate of completion issued on the Platform is to certify that you have successfully completed the course named on the certificate. However, the certificate does not certify that you have become an expert in the skill

You will not earn any certificate if you do not complete the course or do not pass the assessment and you will not get a refund.

A copy of each certificate of completion that you are entitled to will be emailed to the address you provide as part of the registration process. Please ensure that your anti-Spam settings will allow for the delivery of the certificate to your inbox.

Nature of the content on the Platform

The content provided on the Platform is practical and hands-on and may include video, text and audio. While Handworka takes all reasonable steps to ensure that the content provided on the Platform is accurate and up to date, the content is a representation of what each of Handworka’s independent trainers consider to be the accurate information about the skill as at when the content was created. 

Accordingly, the content is provided “as-is” without any warranties of any kind including all implied warranties of fitness for a particular purpose, completeness and accuracy. 

In addition, to the maximum extent permitted by law, Handworka disclaims all liability to you and any third party in relation to the use of the Platform and the content on the Platform. 

Handworka does not represent or warrant that the Platform will be error-free, free of any viruses or bugs or compatible with any other software or material.

Handworka may change and/or update the content on the Platform from time to time without notice to you.

Use of the Platform

Handworka grants to you a non-exclusive, non-transferable, revocable license to use the Platform in accordance with the instructions on the Platform and these Terms and Conditions. 

In your use of the Platform, you agree not to do anything that may cause undue inconvenience, disruption or offence to Handworka and its users, or that may affect the security or operation of the Platform, any services offered via this Platform or any network or system underlying or connected to them.

Course materials are for personal use only

Access to each course is restricted to the person who is the registered account holder (“Registered User”). The Registered User will not share access to any course material with any other person (including by using the course materials in a group setting, classroom type setting or similar) or allow any other person to access any course material through the Registered User’s account.

Intellectual property

All of the content on the Platform (including text, audio, videos, images, trade marks, layout and look-and feel) (“Content”) is subject to copyright and other proprietary rights belonging to Handworka or its trainers.

You agree not to copy, reproduce, share, post, modify, transmit, distribute, store (including in electronic form) or in any way exploit, any content other than as expressly set out in the instructions on the Platform or these Terms and Conditions, or permit any other person to do so.

Termination

Handworka may terminate your rights under these Terms and Conditions (and access to the courses and Platform) immediately by notice in writing if you:

a) breach these Terms and Conditions; or

b) use the Platform in any way that is inappropriate, illegal or may adversely affect Handworka’s reputation in any way.

Performance of the Platform

The videos provided as part of the modules of the courses are privately hosted and streamed via third party content distribution platforms and payment for access to the courses is made through third party payment gateway(s) which is integrated with the Handworka Platform. 

Handworka does not guarantee that you will always be able to access the Handworka platform, the third party video or payment platforms,  or that the third party platforms will be error-free. 

Handworka will not be responsible for any delay, lack of availability or poor performance of the Handworka platform or third-party platforms.

Links

Links to third-party websites/platforms are provided for convenience only. Handworka does not endorse nor support the content of third-party links and is not responsible for the content of a third-party website/platform. 

By clicking on a third-party link, you will leave the Handworka platform.

Privacy and security policies of third party websites/platforms may differ from those practiced by Handworka.

General

These Terms and Conditions are governed by the laws of the Federal Republic of Nigeria without reference to principles of conflict of laws. 

You agree to be bound by the Nigerian law and to submit to the exclusive jurisdiction of the courts of The Federal Republic of Nigeria in connection with the interpretation or application of these Terms and Conditions.

The Registered User may not assign, transfer or subcontract its rights or obligations under these Terms and Conditions without the prior written consent of Handworka. 

Handworka may assign, transfer or subcontract its rights or obligations under these Terms and Conditions without the consent of the Registered User.

PRIVACY STATEMENT

Personal Information –

Handworka collects, retains and updates any personal information which is provided directly to us (for example, where you email us or access any account). 

Handworka may use this personal information for purposes connected with providing services to you via the Platform (for example, we will email you your Certificate of Completion to the email address you provide to us), and informing you about developments on the Platform that we think you might be interested in (for example, new or updated courses that become available).

You are entitled to access and correct the personal information that Handworka holds about you at any time. 

You can request to be removed from any mailing list or service by emailing privacy@handworka.com

Cookies – 

The Platform uses “cookies’’ (small text files placed on your computer’s hard drive) which permit Handworka to record how many times a user or computers within a user’s network of computers visit the Platform, the number of times pages of the Platform have been accessed and related information. 

No personally identifiable information is collected using cookies.

You may disable or turn off the cookies using your web browser at any time.

IP addresses – 

Handworka also collects your Internet Protocol (IP) address (the number that is assigned to your computer when you use the internet). 

No personally identifiable information is collected when we collect your IP address. We use this IP address data (along with other non-personally identifiable data) in aggregated forms to administer the Platform, determine the numbers of different visitors to the Platform, gather broad demographic data and to help us develop courses

Payment for access to the courses is made through third party payment platforms/gateways and accordingly, we do not receive any payment related information such as the details of the bank card used.